Interpretation and translation

Walsall Council now uses SWIIS UK Ltd for to provide interpretation, translation, and transcription. This includes British Sign Language, Braille, and spoken languages. The new service will help our front-line services to communicate with people who require an alternative method of communication or don’t speak English ensuring that they receive a fair and speedy service.

Up until now, services have been using a number of different’ companies through their own arrangements booking directly. With the new, more streamlined service, it should ensure that we are using the service effectively, for example, booking one interpreter for a day to assist a number of users, rather than re-booking again and again. This will also potentially make savings across the Council.

Contact us

Equality and Diversity Team
Walsall Council
Room 16b
Council House
Lichfield Street
Walsall
WS1 1TP

Telephone 01922 653306
Textphone 0845 111 2910
Email equality@walsall.gov.uk

This page was last updated on 30 June 2009